📞 Customer Support Associate (International Process)

📍 Location: Malad, Mumbai, Maharashtra
🏢 Company: Tiaraa Consultancy Services
💰 Salary: ₹20,000 – ₹60,000 per month (Performance + Incentives + OT)
🕒 Job Type: Full-time | Permanent | Fresher Friendly
📅 Shifts: Rotational (24/7) | 5 Days a Week | 2 Rotational Offs

🎯 About the Role

Join one of the most prestigious global customer service brands as an International Customer Support Associate. This role is ideal for freshers and experienced candidates looking to build a high-paying, growth-oriented career in customer support.

🛠️ Key Responsibilities

• Handle inbound international customer support calls.

• Provide excellent customer service with high accuracy and professionalism.

• Maintain effective communication and resolve queries within given SLAs.

• Work in rotational shifts (24/7 support) with rostered schedules.

✅ Eligibility Criteria

Education:

• Graduate – Freshers Welcome

• HSC – 18 months’ Experience / Freshers Welcome

• 10th + 3-Year Diploma – Freshers Welcome

• 10th + 1 Year Experience

Experience:

• Freshers can apply ✅

• 3+ Years in any sector (Customer Support preferred)

• Must provide experience documents & relieving letters if experienced

Skills:

• Excellent English fluency (10/10) – Mandatory

Transport Boundaries:

• Mira Road to Mira Road

• CST to Thane

• CST to Vashi
  (Outside candidates can apply but must manage their own travel)

🎁 Perks & Benefits

• Health Insurance 🏥

• Life Insurance 🛡️

• Paid Sick Time 💊

• Leave Encashment 🗓️

• Provident Fund 💼

• Home Pick-up & Drop (as per shift timings) 🚖

• Salary + Incentives + Allowances + Overtime Pay 💰

⚡ Why Join Us?

• Be a part of a top global customer service brand

• High earning potential with stable growth

• Structured learning & development programs

• Inclusive, diverse, and employee-first work culture

• Immediate joining opportunities

📝 Interview & Joining

• Mode: Walk-in (at office)

• Joining: Immediate joiners preferred

HR Contact:
📌 HR Manager – Sir Andrew
📞 +91 99675 81807