👩‍💼 Customer Service Executive – Two Wheeler Loans

🏢 Company: Tata Capital
📍 Location: Mumbai
💼 Job Type: Full-time | Permanent
💰 Salary: Not Disclosed
🕒 Experience: 0 – 3 years

🎯 Job Role & Responsibilities

• Achieve loan disbursement targets with minimal delinquency.

• Identify prospective customer segments and generate business.

• Ensure log-in & disbursement ratio meets organizational standards.

• Maintain high customer satisfaction by understanding needs & cross-selling products.

• Execute sales promotion activities to build brand awareness.

• Build & manage client and vendor relationships.

• Onboard vendors, strengthen distribution channels, and provide training.

• Provide market insights to product & policy team for improvements.

• Ensure compliance with audit and RBI regulations.

✅ Eligibility Criteria

• Education: Graduate (any discipline) | Postgraduates also eligible.

• Experience: 0–3 years (Freshers can apply).

• Skills Required:

  • Customer service & handling

  • Sales & target achievement

  • Client relationship management

  • Loan/disbursement process knowledge

  • Cross-selling & customer satisfaction

🌟 Key Skills

Customer Service | Sales | Retail | Client Relationship | Customer Handling | Loan Disbursement | Customer Support | Voice & Non-Voice Process | Backend Operations

🏦 About Tata Capital

Tata Capital Limited is one of India’s leading financial services companies, providing a wide range of retail loans, investment products, and financial advisory solutions. Headquartered in Mumbai, Tata Capital is known for trust, customer focus, and strong market presence.

📍 Office Address:
11th Floor, 1101 & 1102, Peninsula Business Park Tower A,
Ganpat Rao Kadam Marg, Lower Parel, Mumbai, Maharashtra.