Front Desk Receptionist – Santacruz, Mumbai

Organisation NameCARA Hair Transplant and Aesthetic Center
Post NameFront Desk Receptionist
LocationSantacruz, Mumbai
Salary₹15,000 – ₹25,000 Per Month
EducationGraduate/12th Pass
Job TypeFull Time

Main Responsibilities


🛎️ 1. Front Desk Management

    • Greet clients politely and help them with check-in and appointments

    • Answer phone calls and emails – give information and book appointments

    • Keep the waiting area clean, calm, and welcoming


🗂️ 2. Administrative Tasks

    • Help with day-to-day office work like managing client files and bills

    • Use clinic software to record appointments and client details

    • Keep track of office supplies and support in staff scheduling and meetings


💬 3. Client Service & Communication

    • Answer client questions clearly and help them understand treatments and care

    • Make sure clients feel relaxed and well taken care of

    • Collect feedback from clients to help improve clinic service


🤝 4. Team Support & Coordination

    • Work with doctors and staff to keep everything running smoothly

    • Share clinic offers and updates with clients and collect contact details

    • Join team meetings and training sessions to stay updated on services

🧠 Qualifications & Skills


🎓 Education

    • Must have at least a high school diploma

    • Extra certification in office work or customer service is a plus


💼 Experience

    • Should have worked before in front desk or admin jobs

    • Experience in clinics, wellness centers, or hotels is preferred


🛠️ Skills Needed

    • Good at talking and connecting with people; friendly attitude

    • Know how to use Microsoft Office (Word, Excel, etc.)

    • Comfortable with appointment booking and CRM software

    • Very organized and pays attention to small details

    • Can handle many tasks at once and stay calm under pressure

Pay: ₹15,000.00 – ₹25,000.00 per month

Schedule: Morning shift

 

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