🌍 UK Retention Process – Customer Support

📍 Location: Malad West, Mumbai, Maharashtra
🏢 Company: Tech Mahindra
💰 Salary: ₹19,000 – ₹30,000 per month
🕒 Job Type: Full-time | Permanent | Fresher Friendly
📅 Shifts: Rotational (24/7)

🎯 About the Role

Tech Mahindra is hiring freshers and experienced candidates for its UK Retention Process (Voice & Chat). If you have excellent communication skills and are open to working in rotational shifts, this is a great opportunity to start your career in international customer support.

🛠️ Key Responsibilities

• Handle voice and chat support for UK clients.

• Deliver excellent customer service across time zones.

• Resolve customer queries quickly and effectively.

• Maintain a professional tone and communication.

✅ Eligibility Criteria

• Education: Graduate / Undergraduate can apply.

• Freshers with strong English communication skills welcome.

• 0–12 months of international voice process experience preferred (but not mandatory).

• Must be based in Mumbai.

📝 Selection Process

1. HR Interview

2. VNA Test (Voice & Accent Assessment)

3. Ops Interview

🎁 Perks & Benefits

• One-way cab facility (within set boundaries) 🚖

• Provident Fund 💼

• Quick onboarding process ⏳

• Competitive salary & growth opportunities 📈

📞 How to Apply

Interested candidates can apply directly.

HR Contact:
📌 HR Yash – +91 76206 36678